Shipping And Delivery

 

Order processing time:
As soon as your order is placed we do everything possible to have your order processed, packaged, and shipped as quickly as possible. If your item is in stock, it can be shipped out within 4 days, otherwise it may take up to 7 days.

 

Shipping Methods & Transit Times:
Our shipping method is standard shipping, and it usually takes about 10 days to arrive at your destination.

Delivery Time:
Generally, it takes 14-20 days for the item to be delivered to you. However, during peak times (new releases and holidays) you will need to allow a couple more days for processing.

 

HOW MUCH DOES SHIPPING COST?

If you would like to know how much your order will cost to ship, simply add the items to your cart. And you will view whether your order can be free shipping.

 

Our shipping policy is:

The order is less than $30, the shipping fee is $4.99;
The order exceeds $30, the free shipping will be provided worldwide.
DO YOU SHIP INTERNATIONALLY?

Yes. We are currently shipping to virtually any address in the world, except for remote areas or islands for example Reunion, French Polynesia, French Guiana.
If you are interested in placing an order and we do not currently ship to your country, please contact our customer service team.

Returns & Exchanges

 

CANCEL THE ORDER

 

If you want to cancel the order, please email us ASAP before shipment via customer , and name the email “Cancel Order”. After the review is passed, we will refund the total amount without reason.
Unfortunately the order cannot be cancelled after shipment.

 

RETURNS AND EXCHANGES

 

Applicable:

As long as the item is not artificially damaged and within 15 days after delivery, we will process your return for no reason. The shipping cost of return is borne by you.
Packaging or product damage can be returned and a full refund due to transportation reasons.
We only replace items if they are defective or damaged. And we need a video to confirm this and keep it as a proof.

Out Of Applicable:

If you have received the items for more than 15 days, unfortunately we cannot process the return or exchanges for you.
Sale items cannot be returned.Please let us know your order number and the reason for the refund.

After we confirm and accept your application for returning or replacing, we will send you the return address.
Sending the product back, and please email us the tracking number.
The refund will be completed within 48 hours after we receive your return product.
We cannot refund if it occurs one of the following two situations:
① Send products to the wrong address (including returning directly to the place of shipment without contacting us).
② Choose the return method for cash on delivery.

 

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within in 7 business days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you request a refund, the cost of return shipping will be deducted from your refund.
If you return for exchange, we will ship the item you want after receiving your returned product. The exchange time may vary depending on where you live. If you are shipping an item over $75, you’d better choosing a traceable shipping service or purchasing shipping insurance. We can not refund you if we can not receive your returned item.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at customer service Email:service@diyembossing.com

FAQ

We are committed to being your trusted partner by delivering the high quality products with lowest price, service and convenience you deserve. If you are not fully satisfied with your purchase, we are here to help you with an Exchange or Return. If you received an item from us that you are not satisfied, please contact Customer Service via Email: service@diyembossing.com

A: yes, we are the professional factory.
A:We deliver goods from Yiwu, China,we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
A: single order is charged $4.99 for freight below $30, and an order above $30 is postage-free.
A: Usually it delivery within 15days after receive payment .But need to depend on order quantity and season finally.
A: There is a search button 🔍 in the top right corner of the page. If you want to find a particular type of product, you can enter keywords directly in the search bar. We will continue to optimize product titles according to your keywords.
A: If logistics information can not be found, you can go to these websites for inquiries and search again. If you wait for a long time, please contact us or consult local post office. Because the shipping is international, the package will only have a logistics status when it enters your country.
A: Paypal and credit cards are both available. If you have any problems with payment, please contact
A: You can send us the pictures or drawings of the products you need by email, We will check if we can make them, we develop new products every month,and some of them may not yet be updated on our website.
A:Sure,thank you for your big supports! we would like do to do business with you,Win-win cooperation is our pursuit, we can provide dropshipping service, wholesale Cooperation,and what’smore,we also provide OEM customized services, send the picture and size or reference URL site about the detail we can produce and delivery to you,please feel free contact with me!

© copyright @ diyembossing.com

Scroll to Top